Privacy Policy

Last Updated: 1/10/25

This Privacy Policy describes how CeraDerma collects, uses, and protects your personal information when you visit or make a purchase from www.ceraderma.com.

1. Information We Collect

We collect information that you provide directly to us. This includes:

Personal Identifiers: Such as your name, shipping address, email address, and phone number when you place an order.
Payment Information: We collect payment information at checkout, but it is processed securely by our third-party payment processors (like Stripe or PayPal). We do not store your full credit card details on our servers.
Technical Information: When you visit our site, we automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system (via cookies, if you allow them).

2. How We Use Your Information

We use the information we collect for the following primary purposes:

To Fulfill Your Order: To process your payment, arrange for shipping, and provide you with invoices and/or order confirmations.
To Communicate With You: To respond to your inquiries and provide customer support.
For Legal Compliance: To screen our orders for potential risk or fraud.

3. Your Privacy is Our Promise: We Do Not Share Your Data

We do not sell, trade, rent, or otherwise transfer your personally identifiable information to third-party organizations for their marketing or any other purposes.

The only instances in which we may share your data are with trusted service providers who assist us in operating our website and conducting our business, strictly under the condition that they keep this information confidential. These parties include:

Shipping Partners: (e.g., UPS, USPS, FedEx) to deliver your product.
Payment Processors: To securely handle your payment transactions.

4. Data Security

We take reasonable precautions to protect your personal information and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

5. Cookies

Our website may use “cookies” to enhance your experience. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent.

6. Your Rights

You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

7. Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. We will notify you of any material changes by posting the new policy on this page.